Your order will be processed within 2 to 3 business days (1-2 days if you choose Budbee home delivery). During sales period, order processing may however take up to five business days. We operate Monday to Friday, with the exception of Swedish public holidays.
You will receive an order confirmation by email when your order is placed. Once your package is shipped, we will send you a second email with a final confirmation and instructions on how to track and collect your package.
Orders will be sent out and will be delivered to your nearest service point. A notification will be sent to you when your package is ready to be collected. If you do not collect your package within 14 days, the package will be returned to Blankens. Please note that you will have to pay the delivery cost of SEK 200 for the returned package and the cost will be deducted from your refund.
You are responsible for entering the correct delivery address, mobile number and email address .
If you are not satisfied with your purchase, you may return your item in unworn condition and with original packaging. Returning an item is free of charge when exchanging it for another product. If you don´t want to change to another product you will be refunded for your purchase and a return charge of SEK 80 will be deducted from your refund. The initial shipping cost of your order will not be refunded.
A prepaid return label is included in your delivery within Sweden. For returns from outside Sweden, please contact firstname.lastname@example.org for assistance.
Please allow 14 days for us to make a full inspection and processing of your return from the day it reaches our warehouse.
Please note: Try on your shoes while standing on a carpet, a bath towel or similar, to ensure the soles of the shoes stay as new. We do not accept returns that have been worn, scratched or have marks.
For more information regarding shipping rates and frequently asked questions see Shipping