SHIPPING

Please note: Try on your shoes while standing on a carpet, a bath towel or similar, to ensure the soles of the shoes stay as new. We do not accept returns that have been worn, scratched or have marks. 

All cleared orders are processed by our warehouse within two business days of receiving the order. During our sales period, order processing may however take up to five business days. We operate Monday to Friday, with the exception of Swedish public holidays. An order confirmation will be sent by email when your order is placed. Once your package is shipped, we will send you a second email with a final confirmation and instructions on how to track and collect your package.

For customers in Sweden there is an option to have the order delivered by Budbee Box (SEK55) or Postnord Mypack (SEK75) or Budbee Home delivery (SEK110) if available in your area. A notification will be sent to you when your package is ready to be collected. If you do not collect your package within 7 days, the package will be returned to Blankens. Please note that you still have to pay the delivery cost for the returned package and the cost will be deducted from your refund.

How do I track my package?

After your order has left our warehouse, you will get an e-mail with a tracking number. You will then be able to see the status of your shipment. 

Shipping

Blankens provides shipping to Sweden, Norway, Denmark, Finland, Germany, France, Netherlands and Belgium, Spain, Greece, Austria and Luxembourg. Return shipping is free within Sweden. You pay for the return shipping in case you want to return or exchange an item when buying from any other country than Sweden. Local VAT and import customs, if applicable, may have to be paid in your own country. Customers ordering from Norway pay no extra VAT or toll.

Shipping rates

- Within Sweden:

Budbee Box SEK55

Postnord Mypack and Bring service point SEK 75.00

Budbee home delivery SEK 110.00 (climate compensated)

- To Norway

A shipping rate of SEK 200 will be added to your order.  

- To EU Countries:

A shipping rate of SEK 200 will be added to your order 

 

When do I get my package?

Your order will normally be delivered within 3-6 business days in Europe.

How do you deliver?

Deliveries are made via the postal service to your nearest service point.

What happens if I do not pick up my package?

If you don't pick up your package, you will be billed a fee of SEK 200 (20 dollars). Make sure to enter your correct address, mobile number or email address to get a notification when your package has arrived and is ready to be collected.

How do I make a return?

See return info here.