Please note: Try on your shoes while standing on a carpet, a bath towel or similar, to ensure the soles of the shoes stay as new. We do not accept returns that have been worn, scratched or have marks.
All cleared orders are processed by our warehouse within two business days of receiving the order. During our sales period, order processing may however take up to five business days. We operate Monday to Friday, with the exception of Swedish public holidays. An order confirmation will be sent by email when your order is placed. Once your package is shipped, we will send you a second email with a final confirmation and instructions on how to track and collect your package.
Orders will be sent out by Bring and will be delivered to your nearest service point. A notification will be sent to you when your package is ready to be collected. If you do not collect your package within 14 days, the package will be returned to Blankens. Please note that you still have to pay the delivery cost for the returned package and the cost will be deducted from your refund.
How do I track my package?
After your order has left our warehouse, you will get an e-mail with a tracking number.
Blankens provides worldwide shipping. However, you pay for the return shipping in case you want to return or exchange an item. All prices include 25% Swedish VAT. Local VAT and import customs, if applicable, may have to be paid in your own country.
- Within Sweden:
Free shipping on orders over 1000 SEK. On orders less than 1000 SEK, the shipping rate is 75 SEK.
- To EU Countries:
A flat shipping rate of 200 SEK will be added to your order.
- Outside EU and to the US:
A flat shipping rate of 500 SEK will be added to your order.
When do I get my package?
Your order will normally be delivered within 3-6 business days in Europe.
Worldwide delivery is 10-12 business days.
How do you deliver?
Deliveries are made via the postal service to your nearest service point.
What happens if I do not pick up my package?
If you don't pick up your package, you will be billed a fee of 120 SEK (20 dollars). Make sure to enter your correct mobile number or email address to get a notification when your package has arrived and is ready to be collected.